Account Services Representative - Collections
Account Services Representative Collections
THIS POSITION IS ELIGIBLE FOR A $350 BONUS TO NEW HIRES THAT COMPLETE THEIR FIRST 90 DAYS OF EMPLOYMENT.
Set schedules available within hours of operation:
Monday Friday 9:00 AM 8:00 PM; Saturday 9:00 AM - 2:00 PM
Will average 40 hours/week; Two Saturdays per month required
Must be available to train for the first four weeks of employment Monday - Friday 8:30 AM - 5:00 PM
This position includes a base hourly rate plus the opportunity to earn incentive.
Job Description:
The Account Services Representative-Collections is responsible for contacting past due customers on
DDAs, Consumer Credit Cards, Consumer Loans, Lines, Real Estate Loans and HELOCs.
Specific responsibilities include the following:
Negotiates and facilitates loan payment schedules for customers.
Follows up on loan repayment agreements.
Analyzes and determines future disposition of customer's account.
Verifies and documents all applicable information into collection system.
Attempts to negotiate payments via expedited payment methods.
Ability to evaluate situations and make appropriate business decisions.
RequirementsAbility to provide a high level of customer service
Ability to work under pressure and meet deadlines
Ability to work well with others and build rapport in business settings
Ability to promote the appropriate company image and maintain a professional attitude
Basic computer skills with knowledge of email functions and Microsoft Office
Excellent verbal and written communication skills
#LI-SL1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer M/F/Vets/Disabled.
Please view Equal Employment Opportunity Posters provided by OFCCP
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
THIS POSITION IS ELIGIBLE FOR A $350 BONUS TO NEW HIRES THAT COMPLETE THEIR FIRST 90 DAYS OF EMPLOYMENT.
Set schedules available within hours of operation:
Monday Friday 9:00 AM 8:00 PM; Saturday 9:00 AM - 2:00 PM
Will average 40 hours/week; Two Saturdays per month required
Must be available to train for the first four weeks of employment Monday - Friday 8:30 AM - 5:00 PM
This position includes a base hourly rate plus the opportunity to earn incentive.
Job Description:
The Account Services Representative-Collections is responsible for contacting past due customers on
DDAs, Consumer Credit Cards, Consumer Loans, Lines, Real Estate Loans and HELOCs.
Specific responsibilities include the following:
Negotiates and facilitates loan payment schedules for customers.
Follows up on loan repayment agreements.
Analyzes and determines future disposition of customer's account.
Verifies and documents all applicable information into collection system.
Attempts to negotiate payments via expedited payment methods.
Ability to evaluate situations and make appropriate business decisions.
RequirementsAbility to provide a high level of customer service
Ability to work under pressure and meet deadlines
Ability to work well with others and build rapport in business settings
Ability to promote the appropriate company image and maintain a professional attitude
Basic computer skills with knowledge of email functions and Microsoft Office
Excellent verbal and written communication skills
#LI-SL1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer M/F/Vets/Disabled.
Please view Equal Employment Opportunity Posters provided by OFCCP
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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