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Customer Counselor/Social Worker Student - Extended (Vacancy # 14020)

Company Name:
Knoxville Utilities Board
Position Information
Position:
Customer Counselor/Social Worker Student - Extended (Vacancy # 14020)
Posting Date:
02/28/2014
Closing Date:
03/28/2014
Position Type:
Temp/Part-Time
Pay Plan:
Student
Pay Grade:
1, 2
Pay Range:
$10.00 - $18.50
Job Information
Job Classification:
Student
Department:
012 Customer Service
Work Location:
Gay Street
Work Schedule:
15-29 hours / week: M - F
Work Description:
This position is intended to support the Customer Counselor office, which is part of the Customer Service Department. Duties will include, but are not limited to, daily office duties such as data entry, printing, faxing, filing, and preparing bank deposits. All of this information would be provided by various
community
organizations, public agencies, and faith based groups. Other duties could include working in the community at booths, fairs, workshops, and
events
, on a limited basis.
Note: For more specific information regarding this position, please contact Human Resources.
Qualifications
Minimum Qualifications:
Must be and maintain full-time student of an accredited college or university pursuing an Associates, Bachelors, or a graduate-level degree
Has and maintains a grade point average (GPA) of 2.5 or higher
Must be available to work a minimum of 15 hours per week
Good oral and written communication
Must possess basic
computer
skills
Valid
tennessee
driver s license
Physical Demands:
Sedentary work exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve bending, stooping, reaching, walking or standing for brief periods of time.Note: The physical demands described above are intended to relate the approximate physical demands of the classification. Physical demands for a specific position within this classification may vary and / or exceed those demands described above. Additional information regarding specific positions is available in Human Resources.
Preferred Qualifications:
Pursuing an undergraduate or a graduate-level degree in Social Work
Career preference of working with community resources and agencies
Has and maintains a grade point average (GPA) of 3.0 or higher
Strong administrative and organization skills
Strong verbal and written communication skills
Experience with Microsoft Word, Excel, and Access
Experience with Lotus Notes or other similar calendar and email system
Prior experience working in an office/administrative environment
Selection Process
Phase 1 Submit online application at
Phase 2 Experience, training and education evaluation
Phase 3 Interview with department representatives
Phase 4 Written, performance and behavioral exercises
Phase 5 Background investigation
Phase 6 Physical assessment and/or drug screen
If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.
Process subject to change.
Notes
Only candidates submitting a completed KUB application and completing each component of the selection process will be considered for KUB positions. KUB does not accept unsolicited applications; completed applications are only considered for advertised vacancies. Please no third party inquiries. Due to the volume of applications and resumes we receive, only applicants invited to interview will be contacted.Applicants should apply on all positions of interest. KUB reserves the right to consider applications for additional vacancies in the same classification within 120 days of the original posting, after which time, applicants must reapply to be considered for any openings. It is the applicant s responsibility to provide correct and updated contact information to KUB during the active period of the application. If KUB is unable to contact the applicant because the information on the application is no longer correct, the application will be considered inactive and the applicant no longer eligible for employment.For more specific information regarding this position, please contact Human Resources.
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