Systems Operator (Vacancy # 14070) Internet & Ecommerce - Knoxville, TN at Geebo

Systems Operator (Vacancy # 14070)

Company Name:
Knoxville Utilities Board
Position Information
Position:
Systems Operator (Vacancy # 14070)
Posting Date:
06/06/2014
Closing Date:
06/20/2014
Position Type:
Regular/Full-Time
Pay Plan:
Operations
Pay Grade:
6, 7
Pay Range:
$40,200.00 - $67,500.00
Job Information
Job Classification:
Systems Operator
Department:
081 System Operations
Work Location:
4505 Middlebrook Pike
Work Schedule:
40
hours / week: rotational-shift basis including weekends, nights, holidays, and for extended periods during system outages and events
Work Description:
Serves as a member of a team responsible for the safe and efficient management, operation, and restoration of all of KUB''s utility systems. Responsible for correcting electric, gas, water, and wastewater problems by analyzing, prioritizing, and dispatching appropriate personnel in response to customer requests. Responsible for the safety of field personnel by ensuring clear and accurate communication and information of each system event. Capable of advising customers on how to deal with electric, gas, water, and wastewater problems in emergency situations. Prepares daily system reports, work orders, and interruption summaries. Operates various computer systems and support tools, including, but not limited to: customer information (CIS), work management (WMS), outage management (OMS), SCADA, and GIS. Operates equipment safely in the field such as breakers and air-break switches. Coordinates multiple tasks, field crews, and priorities simultaneously on a daily basis in a team-oriented environment. Works on a rotational-shift basis including weekends, nights, holidays, and for extended periods during system events and outages. Ability and willingness to continue education and training to advance through all four operator levels. Performs other tasks and duties as directedNote:For more specific information regarding this position, please contact Human Resources.
Note: For more specific information regarding this position, please contact Human Resources.
Qualifications
Minimum
Qualifications:
Must have high school diploma or equivalent
Must have one (1) year minimum experience working in a utility, dispatching, and/or customer service environment
Must have strong customer service skills, including strong written, verbal, interpersonal communication and teamwork skills
Ability to deal with stressful and difficult situations in a composed and effective manner
Proficient computer and related software skills
Valid Tennessee driver''s license
Physical Demands:
Must be able to physically operate any high voltage switch on KUB''s electric system which are estimated to require the same physical strength necessary to pull 100 pounds force horizontally. Ability to patrol the various transmission and distribution systems on foot in all types of weather and terrain. Must be able to work in adverse conditions requiring physical exertion. Note: The physical demands described above are intended to relate the approximate physical demands of the classification. Physical demands for a specific position within this classification may vary and/ or exceed those demands described above. Additional information regarding specific positions is available in Human Resources.
Preferred
Qualifications:
Associates degree in a related technical field
Two years of utility specific technical training
Working knowledge of electric, gas, water distribution, and wastewater collection systems
Professional certification in a utility system operation
Advanced PC skills, especially with Microsoft applications (Word, Excel, Access and PowerPoint)
Excellent teamwork and leadership skills
Dispatching and crew management experience
Proficient use of two-way radio and mobile data communications
Selection Process
Phase 1 Submit online application at
Phase 2 Experience, training, and education evaluation
Phase 3 Interview with department representatives
Phase 4 Written, performance, and behavioral exercises
Phase 5 Background investigation
Phase 6 Physical assessment and/or drug screen
If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.
Process subject to change.
Notes
Only candidates submitting a completed KUB application and completing each component of the selection process will be considered for KUB positions. KUB does not accept unsolicited applications; completed applications are only considered for advertised vacancies. Please no third party inquiries. Due to the volume of applications and resumes we receive, only applicants invited to interview will be contacted.Applicants should apply on all positions of interest. KUB reserves the right to consider applications for additional vacancies in the same classification within 120 days of the original posting, after which time, applicants must reapply to be considered for any openings. It is the applicant s responsibility to provide correct and updated contact information to KUB during the active period of the application. If KUB is unable to contact the applicant because the information on the application is no longer correct, the application will be considered inactive and the applicant no longer eligible for employment.For more specific information regarding this position, please contact Human Resources.
Open a new window with theKUB online job application.Estimated Salary: $20 to $28 per hour based on qualifications.

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